General FAQs

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How long has Potenture been in business?

At the time of this writing Potenture has been in business for a little over two years. We officially incorporated in June of 2009. Our business was started right when the Great RecessionTM started and we have grown exponentially ever since.

How many employees does Potenture have?

At the time of this writing, Potenture has 7 total employees who are either contracted by us or on the books.

Do you have any employees/contractors overseas? Do you outsource any of your operations overseas?

No and no. We do not outsource any of our operations overseas, nor will we ever. We focus on high level quality, top customer service and quick and efficient delivery, not how to cut costs.

How do your prices stack up against your competitors?

Our prices are somewhere in the middle, veering more towards the higher side. We are definitely not the cheapest, but also not the most expensive. We focus heavily on quality, top notch service and very quick delivery and we are amazing at all 3. With that being said, if you are looking to us to give you the cheapest deal, you should probably look elsewhere.

Why should we choose Potenture?

Because we are a great company and we know it. Click here to see all the reasons why you should choose us.

What methods of payment do you accept?

We accept all major credit cards and debit cards, paypal and business/personal checks. Our preferred methods of payment are credit and debit cards and we may soon no longer be accepting any sort of checks.

I received a quote from someone else for (web design, SEO, PPC, social media) services and it was much lower than yours and they also promised more stuff. What gives?

Prices fluctuate within this industry and you as a client will be presented with a wide range of pricing from various sources. There are several reasons why you may receive a very low quote on this type of service and none of them are good. These reasons can include the following.

  • you received a quote from an amateur or a high school student who is going to produce low quality work or most likely no work at all
  • you received a quote from a freelancer who hops from project to project and will dump you the moment a more lucrative project comes along
  • you received a quote from a company who outsources all of their work overseas and will eventually produce very shoddy work
  • you received a quote from a company who actually is located overseas and communication will be very poor or more likely nonexistant
  • you received a quote from a company who just isn't that good

Do you give refunds on your services?

No, we do not. Unless some type of agreement was arranged beforehand, in writing, refunds are not given on any of our services. The only time we give refunds on anything is if we accidentally overcharge your credit/debit card or paypal account in which case we will apologize and refund the full amount that was overcharged.

Do you refuse service to anyone?

Yes, we reserve the right to refuse service to anyone at anytime if we deem it necessary.

Why is your Terms of Service a mile long?

Our terms of service agreement is so long simply because our company and assets need to be fully protected. We need to be protected against blame for anything that we are not directly responsible for and anything that is out of our control, along with protection against lack of payments owed by clients. Every business should have a terms of service agreement to protect themselves as well. We are always available for questions regarding our terms of service so please inquire within.

Where is your company located? How far is your client reach? Are you available for face to face meetings?

At the time of this writing, our main company location is in Roseland, New Jersey. We service clients nationwide. We are available for face to face meetings at our office or a client's office, if possible and if necessary.

Can you handle everything for my website?

Absolutely. We can handle everything needed for your website: Domain registration, website hosting, website design and online marketing (SEO, Pay per click, social media). Let the experts do what they do best so you can do what you do best which is run your business.

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